Return and Refund Policy

At Rovixo.in, we want you to love your purchase. If for any reason you’re not completely satisfied, we offer a 14-day return policy from the date you receive your item. Here’s everything you need to know about returns, exchanges, and refunds:

Eligibility for Returns

To be eligible for a return:

Your item must be in the same condition as when you received it: unworn, unused, with tags attached, and in its original packaging.
You must provide an unboxing video for us to process your return. Without this, returns cannot be entertained.
You’ll need to provide the receipt or proof of purchase.

Free Exchanges

We offer free exchanges for wrong model issues. If you received the wrong product or model, let us know, and we’ll arrange a replacement at no extra cost.

Refunds

For manufacturing faults or issues from our side: If there’s a defect or problem with the product, you can return it for a full refund via UPI after a quality check.
For other reasons: If you simply don’t like the item or have any other reason, you can still return it for an exchange or refund.
Refunds are processed and credited within 3 working days after the returned item passes our quality check.

How to Start a Return

Email us at rovixo.in@gmail.com with your order details and reason for return.
If your return is accepted, we’ll arrange a reverse pickup for your convenience.
- Note: If your pincode is unserviceable or the pickup fails, you’ll need to self-ship the item back to us.

Contact Us

For any questions about returns or refunds, feel free to reach out to us at rovixo.in@gmail.com. We’re here to help!

Jurisdiction

All disputes are subject to the jurisdiction of Ambala only.

Why Choose Rovixo?

At Rovixo.in, we’re committed to making your shopping experience seamless and stress-free. Whether it’s a wrong model issue, a manufacturing fault, or simply a change of mind, we’ve got you covered. Shop with confidence knowing that your satisfaction is our priority!